Frequently Asked Questions

Features of our Tapestries

Are your tapestries washable?

Our tapestries are washable in water at a temperature of 40 °.

Where are tapestries made?

All of our products are manufactured in Italy, near Prato (PO), Tuscany.

Why buy our tapestries?

Our tapestries have a definition given by the interlacing of wires 67 to cm in warp and 50 threads per cm in weft.
Hence a definition greater than 300 color points per cm2.

How do tapestries hang on?

With lining on the back and forwards on the support rod.
As viewed as if they were a canvas drawn on a chassis.
Broken on the back of a wooden frame.
Broken on a support rod
(You can see some photos on the sample page)
quotes

What is required to request a quote for the creation of a custom tapestry?

Photos of the subject
Subject size
Number of reproductions
Send by mail to info@arazzimoderni.it
shipments

How does the shipment take place?

Shipment takes place via express courier SDA, and cost is 7 € for Italy, 18 € for Europe, please contact us if you reside in other countries.

What are the delivery times?

Usually the courier takes 1 working day for deliveries in Italy and 7 working days for Europe.

How much time do I have to return a product?

The product you purchased can be returned within 14 days of purchase.
The product must be in the same conditions as when shipped, not damaged or washed.
The cost of the product will be refunded only after the return of the item.

How can I return the product?

To return a tapestry you can contact us here to receive all useful information, otherwise email us at info@arazzimoderni.it.
The shipment must be by courier with shipment costs to the buyer.